How do I place an order?
Add the desired products to your cart, go to checkout, and fill in your shipping and payment details. It's quick and easy!
Can I change or cancel my order?
Yes, as long as your order hasn’t been shipped yet. Please contact us as soon as possible at info@fukui.store
How long does delivery take?
Standard shipping: 3–5 business days
Do you ship internationally?
Yes, we offer international shipping. The cost will be calculated at checkout based on your location.
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number and a link to track your package.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and local online payment options where available.
Is my payment information secure?
Absolutely. All transactions are encrypted and processed through secure, trusted payment gateways.
How do I return an item?
Send an email to info@fukui.store with your order number. We’ll provide instructions and the return address.
How long do I have to return an item?
Returns are accepted within days of receiving your order14.
When will I receive my refund?
Refunds are processed within 7 business days after we receive and inspect the returned items.
What if I received a damaged or incorrect item?
Please contact info@fukui.store within 14 days, include your order number, a brief description, and photos of the issue. We’ll make it right.
How do I choose the right size?
Each product includes a size chart. If you’re unsure, feel free to contact us – we’re happy to help!
What materials are your products made from?
You’ll find detailed information about fabric and composition in the product description. We use high-quality, certified materials.
How do I care for the product?
Washing and care instructions are listed on each product page and label. If you have questions, just ask us.
How can I sign up for the newsletter?
Just enter your email address in the newsletter signup box at the bottom of our site. You’ll receive 5% off your first order!
Can I unsubscribe at any time?
Yes, you can unsubscribe at any time by clicking the “unsubscribe” link in any of our emails.