Shipping & Delivery Policy – FUKUI

Production & dispatch
All FUKUI furniture is made to order. Your piece leaves the workshop within 2–3 business days. You receive an email with a tracking number as soon as your order is dispatched.

What delivery costs

• European Union: Free — insured, with tracking.
• United Kingdom: Free, delivered duty paid — import VAT and duties are settled by us, so nothing is collected on delivery.
• United States: €160 per order, however many pieces are in it. Import duties and taxes are paid by the recipient.
• Anywhere else: write to info@fukui.store and we quote the freight before you order.

Delivery time after dispatch

• Poland — 1–2 business days
• Czechia — 2–3 business days
• Germany, Austria, Netherlands, Belgium, Denmark — 2–4 business days
• France, Italy, Sweden — 3–5 business days
• Spain, Ireland — 4–6 business days
• United Kingdom — 4–7 business days
• United States — 5–10 business days

These are transit times, counted from dispatch and on top of the 2–3 business days of production. They are estimates and may vary due to public holidays or courier delays. Every product page shows an estimated delivery date for your country.

Order tracking
A tracking number is sent by email as soon as your piece is dispatched. If you have not received it within 5 business days of ordering, please contact us at info@fukui.store.

Large furniture deliveries
Our furniture is delivered assembled, insured and in protective packaging by specialist freight carriers. Deliveries are made to the ground floor / front door unless otherwise arranged. Please make sure someone can receive the parcel — an insured item will not be left unattended.

Returns
Return shipping is arranged and paid by the customer, except where the piece is defective or not as described, in which case FUKUI covers the cost. Please contact us before shipping anything back. Full terms are in our Refund Policy.

Contact
📧 info@fukui.store · Monday–Friday, 7:00–20:00 CET

Policy effective from: 28 August 2026